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Getting Started for Renters
Signing Up / Creating An Account
Requirements For Making A Rental Request
Am I Requesting On Behalf Of An Individual Or An Organization?
Account Types for Renters
Associating Users With Organization Accounts
I Haven't Received An Account Verification Email
Where can I get a W-9 Form?
Requesting a Facility Quick Start Guide
Making and Managing Reservation Requests
Making Reservation Requests
How To Search For Facilities
When Will My Request Be Approved?
How to Make A Payment
How Do I Upload My Insurance Certificate?
Requesting A Change
Cancelling A Reservation
Commenting on a Reservation - Renters
Paying By Check
Requesting Multiple Dates Or Facilities
Requesting A Particular School or District
"Grayed Out" Or Unavailable Facilities
Reservation Approval Notifications
Using The Dashboard
Where Are My Reservations?
Understanding Rental Fees
Why Am I Being Charged These Rates/Fees?
Can I Get A Refund?
Receiving Non-Profit Rates
Receiving Special Rental Rates
Fees For Required Services
Receiving An Invoice
Facility Owner/Administrator Solutions
Getting Started for Administrators
What is Facilitron?
What Do I Need To Know?
The Two Parts Of The Facilitron Platform
Internal Reservations vs External Reservations - What's The Difference?
Your Role As A District Administrator (Public Schools)
Directing Renters To Your Rental Request Site
Finding the Administrative Dashboard
Finding My School Or District's Calendar
Reservation Detail Page - An Overview
Account Types For Owners/Administrators
Facilitron access for school employees
Creating an account and an organization for your school
Reservations for Administrators
Creating An Internal Reservation
Finding Reservations/Navigating To The Reservation Details Page
Creating An Internal Schedule With Multiple Dates
Commenting On Reservations - Admins
Internal Commenting on Reservations - Admins
Editing Time, Location Or Equipment (And Applying To Multiple Dates)
Adding or Changing Services
Adding A New Date Or Facility To A Reservation
Removing Date(s) From A Reservation
Making Reservation Requests During School Hours
Printing your calendar