This article will assist you in logging into the Work Order Management platform for the first time. Please note that this article is for administrators ...

This article is written for Order Administrators who need to create new users in their Facilitron Works account, assist users with forgotten passwords, and ...

This article will assist Administrators with creating a Work Order in Facilitron Works. Before you can create a new work order, you must first be able to a...

This article will walk Facilitron Works users through the life cycle of a work order, from creation to close. Submitting a Work Order  While all roles ...

This article will help Facilitron Works users understand the different statuses that may be assigned to a work order. What Does the Status Do? The stat...

This article further explains the parts of a work order covered in How To Create a Work Order for greater understanding of its components. The Work Orde...

This article shows Order Administrators/Processors, Maintenance Technicians and Site Based Plant Managers how to access their Work Order Calendar. This cale...

This article assists Order Administrators and Order Processors with understanding the function of the receive screen. What Is the Receive Screen? The rece...

This article will assist Primary Users with submitting RWO’s for preventative maintenance and other recurring maintenance tasks. About Recurring Work Or...

This article will help Facilitron Works users search for a work order that has already been created. The Work Order Number Each work order is a...

An estimate in the system is identified as an estimate, by its purpose. When submitting a request for estimate, by selecting a purpose that is marked in its...

This article is for Order Approvers and Order Administrators who have upcoming projects where estimates need to be obtained prior to beginning the project. ...

This article reviews how to add users to Works, both as administrators and as workers. Use the links below to jump to a specific section. Searching for an...

Facilitron Works is a very robust and flexible tool with a tremendous ability to customize your options. One simple option is to update your homepage messag...

This article shows Order Administrators, Order Processors, Order Approvers, Order Originators, and Maintenance Technicians how to log in to the Facilitron W...

This article guides administrators to create Worker profiles in the Works system. Creating the Worker Profile Adding Labor Rates to New or Existing Worke...

This article shows Workers, Contractors, and Maintenance Technicians how to submit work orders on the Facilitron Works App. Submitting a Work Order on You...

This article will show Order Administrators, Order Processors, Order Approvers, Order Originators and Maintenance Technicians and inspectors how to download...

One of the biggest customer requests/questions in Works is “how can I receive updates for work orders?”.  We have addressed this with updates to sharing via...

This article outlines Work Categories, Trades and Purposes and how Facilitron Works administrators can use them. Below is an image of the Order Administ...

How to Use the Enhanced Comments Feature in Facilitron Works Facilitron Works has introduced an enhanced comments feature to improve communication and stre...

This article shows Facilitron Works users how to share a work order and forward the information to other users or third parties. We will also go through the...

This article is for workers who need to update work orders on the Facilitron Works desktop application. To see how to update and close work orders on the Fa...