RENTER ACCOUNTS


When you sign up and create a renter account with Facilitron, you automatically create an individual account based on your email. If you also create an organization, you then automatically have your individual account associated with that organization. Anyone else who you want to associate with your account (see support article "Associating Users With Your Organization") to allow them to manage reservations or make requests on behalf of your organization, must be added to your account by you or by Facilitron support at your request. Adding someone to your organization's account creates an individual account for them that's automatically associated with your organization. 


No one can join your organization by creating their account and naming it the same as your account. Only you, or Facilitron support, can associate new users with your organization.  


For example, your group has a new treasurer that you want to add to the organization to manage payments for your requests. You would add that user to the account and that person would have their own individual account that is also associated with your organization. 


CHOOSING A RENTER ACCOUNT TYPE DURING SIGN UP


To sign up for a renter account, click Sign Up at Facilitron.com


There are THREE types of Facilitron renter accounts. 

  1. Individual
  2. Commercial
  3. Non-profit


Commercial and Non-profit accounts are organizational accounts which will automatically associate the individual signing up to that organization. As stated above, organization accounts have one or more individual user accounts associated with them so that one or several people can manage reservations or make requests on behalf of that organization. 


Users managing Commercial or Non-profit organizations are able to associate other Individual accounts with their organization.  See the related support document, "Associating Users With Your Organization."



FACILITY OWNER ACCOUNTS (SCHOOLS, DISTRICTS, MUNICIPALITIES)


To be associated with a Facility Owner Organization account, you must be setup by Facilitron.  


Only Facilitron support can add users who are associated with Facility Owner Organizations such as a school or district. Facility Owner-side accounts must have a role associated with their account which governs the permissions and communications of that account. Facility Owner/Administrators who are not setup must request access by signing up as a Facility Owner/Administrator.


For example, an employee at a school or school district with a school email address must have their account setup by Facilitron support. Please note: Any account associated with a Facility Owner Organization (school or district) account must be approved by the Facility Owner Organization. Facilitron cannot associate accounts, even with organization emails, with an owner account without authorization by the account owner.


YOUR INDIVIDUAL ACCOUNT CAN BE USED TO REPRESENT YOURSELF WHEN NEEDED


Every user account is an individual account whether or not it is associated with an organization. Individual accounts, whether associated with an organization or not, can be used to make a request on behalf of the individual rather than the organization.  For example, I'm the head of a Cub Scouts Troop, but I want to rent a gym to have pickup basketball games with my friends on the side. 


Organizations are associated with certain rate categories, such as commercial, non-profit or other special categories.  Your organization MUST be approved by the facility owner (school district) to receive certain rate categories.  Facilitron cannot serve you rates from a certain category without approval by the facility owner.