We made a significant update to the request changes feature designed to provide you with an easy approval process, better communications with renters, and a simpler way of working with all requested changes and cancellations for reservation requests.
The new interface automates the process of changing a renter’s reservations using change requests to add, move, remove dates, cancel reservation, and enables renters to request changes to time, facilities, services, equipment, and others using notes that are sent to admins for approval.
The change request approval interface offers a new look and feel and provides an intuitive user experience for pre-approvers and approvers to resolve changes.
How to pre-approve and approve automated change requests for reservations: Video Link