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FAQ

What’s the difference between an individual account and a non-profit or commercial account?
An individual account is for persons who are requesting to use public facilities on behalf of themselves and not on behalf of an organization. A person who ...
Sun, 16 Sep, 2018 at 11:24 AM
I created an account but I didn’t receive my account verification email. What can I do?
If you did not receive a Facilitron account creation verification email, try the following:  Check your spam, junk or bulk mail folders to see if the veri...
Sat, 15 Sep, 2018 at 6:24 PM
I forgot my password. How do I reset it?
You may use your email address (Username) to request a password reset. Select “Forgot Password” from the Log In window and enter your email address and hit ...
Sun, 16 Sep, 2018 at 10:08 AM